NūSpruce Legal
Please read these policies carefully. By using out site or submitting your information, you agree to the practices outlined below.
We reserve the right to update or modify the policies on this page at any time. Changes will be effective immediately upon posting to the Site.
For any questions or legal inquiries regarding these policies, contact us at hello'at'nuspruce.com ('at'=@).
Effective Date: March 1, 2025
Welcome to NuSpruce Commercial Real Estate ("we", "us", or "our"). On this page, you'll find all policies relating to using our website (www.nuspruce.com) ("Website") and working with us.
1.1 Introduction
NuSpruce Real Estate ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (the "Site") or engage with our services.
1.2 Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business details, and other identifying data provided through contact forms or service inquiries.
Technical Data: IP address, browser type, operating system, and browsing behavior collected via cookies or tracking technologies.
Financial Information: Payment details for transactions, processed securely through third-party payment providers.
1.3 How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out a form, schedule a call, or download a resource.
Automatically: Through cookies, Google Analytics, Facebook Pixel, and similar tracking tools.
Third-Party Tools: Kit (email), Typeform (forms), Stripe (payments), Calendly (scheduling).
1.4 How We Use Your Information
We may use your information to:
Provide and improve our real estate services.
Communicate with you regarding inquiries, services, and updates.
Personalize user experience and enhance website functionality.
Comply with legal obligations and enforce our terms.
Process transactions securely using third party systems.
Send marketing messages and newsletters (if you've opted in).
Track website performance and behaviour (using analytics tools).
1.5 Sharing of Information
We do not sell or rent personal information. However, we may share data with:
Service Providers: Third-party vendors assisting in business operations.
Legal Authorities: If required by law or to protect legal interests.
Business Transfers: If NuSpruce Real Estate undergoes a merger, acquisition, or asset sale.
1.6 Security of Data
We implement industry-standard security measures to protect personal data. However, no online platform is entirely secure. Users share information at their own risk.
1.7 Your Rights and Choices
You have the right to:
Access, modify, or request deletion of your personal data. Opt-out of marketing communications. Restrict data processing under applicable privacy laws. For inquiries regarding your data, contact us at hello'at'nusruce.com ('at' = @)
1.8 Cookies & Tracking
We use cookies and tracking technologies to understand user behavior, personalize experiences, and improve our website. You can manage or block cookies through your browser settings.
1.9 Data Retention
We retain your personal data only as long as necessary to provide services, meet legal or tax obligations, maintain business records, resolve disputes, or enforce agreements.
1.10 International Transfers
Although our business is based in Calgary, Alberta, some of our servers and service providers may process data outside Canada (e.g., in the U.S.). By using our site, you consent to the international transfer of your data where applicable.
2.1 Commitment to Confidentiality
NuSpruce Real Estate respects the confidentiality of all client interactions, transactions, and inquiries. Information shared with us will remain private and will not be disclosed except as outlined in our Privacy Policy.
2.2 Non-Disclosure of Client Information
We will not disclose, share, or use confidential client information for any purpose outside of: Providing requested real estate services.
Complying with legal or regulatory requirements.
Preventing fraud or misconduct.
2.3 Protection of Business Data
All data exchanged between NuSpruce Real Estate and its clients is stored securely and protected from unauthorized access. Employees and contractors handling sensitive data are bound by strict confidentiality agreements.
3.1 General Information Only
The content on this Site is for informational purposes only and does not constitute legal, financial, or real estate advice. NuSpruce Real Estate does not warrant the accuracy, completeness, or reliability of the information provided.
3.2 No Client Relationship Created
Using this Site or communicating with NuSpruce Real Estate does not establish a client-broker or attorney-client relationship. Formal engagement requires a signed service agreement.
3.3 Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
3.4 Limitation of Liability
NuSpruce Real Estate is not liable for any:
Errors, inaccuracies, or omissions on the Site.
Business losses, damages, or disputes arising from reliance on Site content.
Third-party service failures or cybersecurity breaches beyond our control.
4.1 Use of our Website & Services
Our Website is intended for individuals or businesses seeking commercial real estate services, information, and digital resources. You agree to use our Website for lawful purposes only.
You must not:
Use the Website to break the law or violate anyone’s rights.
Interfere with the functionality or security of the Website.
Copy, sell, or redistribute our content without permission.
We reserve the right to suspend or terminate your access at our sole discretion, especially if you violate these Terms.
4.2 Service Eligibility
By using our site, you confirm that you:
Are at least 18 years old.
Are providing accurate and current information.
Have the legal authority to enter into contracts (as an individual or business representative).
4.3 Intellectual Property
All content on this Website—including text, graphics, videos, downloads, branding, and design—is the property of NuSpruce Real Estate or our content partners, and is protected under Canadian and international copyright laws.
You may:
View and download free resources for personal business use.
You may not:
Copy, modify, resell, or redistribute our materials without written consent.
Use our name, logo, or likeness without permission.
4.4 Prohibited Uses
You agree to use our Website and services only for lawful purposes. You further agree not to:
Use the Website in any way that could disable, overburden, damage, or impair the site, or interfere with any other user’s experience or access.
Use any robot, spider, scraper, or other automatic device or process to access, monitor, or copy material from the Website without our prior written consent.
Use any manual process to monitor or copy content from the Website for any unauthorized purpose.
Attempt to gain unauthorized access to, disrupt, or interfere with any part of the Website, our servers, or any connected databases or systems.
Introduce any viruses, trojan horses, worms, logic bombs, or other harmful or malicious software.
Attack or attempt to attack the Website via denial-of-service (DoS) or distributed denial-of-service (DDoS) methods.
Otherwise interfere with the proper operation, security, or performance of the Website.
Violation of any of the above may result in termination of your access and possible legal action, as permitted by applicable law.
4.5 User-Submitted Content
If you submit feedback, testimonials, or inquiries via forms, email, or booking tools, you agree that:
You own or have rights to that content.
You grant us permission to use it (unless otherwise stated).
You will not submit unlawful, harmful, or misleading content.
We reserve the right to remove any content we deem inappropriate.
4.6 Payments & Third Party Services
We process payments using trusted third-party services such as Stripe or Pay Later, and do not store your payment information. You may receive a payment link after confirming a service agreement. All purchases, whether for services or digital products, are subject to any applicable Refund Policy or Lease Savings Guarantee.
4.7 Limitation of Liability
To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential damages that may arise from:
Use of our Website or services.
Inaccuracies or omissions in our content.
Service interruptions or technical issues.
If we are found liable, our total liability will not exceed $100 CAD.
4.8 Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising out of your:
Violation of these Terms
Use or misuse of our Website
Infringement on third-party rights
4.9 Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from or relating to these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Alberta, and you consent to the venue and jurisdiction of such courts.